Chewy · Rate Limits

Chewy Rate Limits

Chewy's vendor integration runs on the Dsco platform (api.dsco.io). Dsco does not publish consumer-facing per-second rate limits; throttling and backpressure policies are governed by Dsco / CommerceHub for the supplier tenant and are typically communicated through onboarding documentation rather than a public limits page.

1 Limits Throttle: 429
DscoE-CommerceEDIVendor IntegrationRate Limiting

Limits

Dsco API requests supplier-account
varies
see Dsco supplier portal documentation
Dsco applies per-tenant throttling but does not publish numeric limits. Consult the supplier onboarding portal for current ceilings.

Policies

Backoff Strategy
On 429 / 5xx responses, retry with exponential backoff and jitter. Honor Retry-After when present.
Bulk Operations
For large catalog or inventory updates, prefer Dsco's bulk endpoints / batched feeds over per-record API calls to avoid throttling.
Pagination
Iterate large result sets with the documented cursor / page parameters rather than large offset queries.

Sources