e2open · Rate Limits

E2Open Rate Limits

e2open and the INTTRA ocean network do not publish a single canonical rate-limit specification. Per-module APIs apply tenant-scoped throttles enforced at the API gateway; consumers should consult the per-module developer guide and confirm thresholds with their account team.

3 Limits Throttle: 429 Quota: 429
Rate LimitingSupply ChainLogistics

Limits

e2open Supply Chain API tenant
varies
see module docs
INTTRA Ocean Execution API tenant
varies
see INTTRA developer portal
Transportation Management API tenant
varies
see TM developer guide

Policies

Token-based authentication
INTTRA APIs require an OAuth-style token from the identity service before each session; tokens carry tenant-scope rate limits.
Backoff
Implement exponential backoff with jitter; honor Retry-After when present.
Negotiated thresholds
Higher thresholds available via the e2open / INTTRA account team and SOW.

Sources