ExlService Holdings · Rate Limits
Exlservice Holdings Rate Limits
ExlService Holdings does not publish public API rate-limit documentation. Limits are configured per customer engagement and communicated as part of integration onboarding for that contract.
1 Limits
Throttle: 429
Rate LimitingAnalyticsDigital OperationsBPO
Limits
Per-customer negotiated limit customer/contract
see customer engagement integration guide
Policies
Contract-defined
Rate limits are determined per contract; consumers should consult their EXL integration lead.
Backoff
On 429 responses, apply exponential backoff with jitter.