sitecore · Rate Limits

Sitecore Rate Limits

Sitecore's commercial product rate limits (XM Cloud, OrderCloud, CDP, Personalize, etc.) are published only inside the per-product authenticated documentation portals. The public marketing surface does not enumerate numeric request-rate caps. This artifact is a placeholder until the per-product docs are fetched.

1 Limits Throttle: 429
Content ManagementDigital ExperienceDXPRate Limiting

Limits

Per-Product Throttling tenant
varies
see per-product Sitecore documentation
Each Sitecore product (XM Cloud, OrderCloud, CDP, etc.) defines its own rate limits in its dedicated documentation portal.

Policies

Per-Product Documentation
Sitecore does not publish a unified rate-limit policy; consumers must consult the documentation for the specific product (XM Cloud, OrderCloud, CDP, Personalize, Send).
Backoff
On 429 responses, clients should implement exponential backoff with jitter and honor any Retry-After header returned by the specific Sitecore service.

Sources